Convenience retail covers a broad spectrum of outlets but the channel is often mistakenly treated as a whole, when in reality the different sub-channels attract different shoppers. Do you actually know who shops in the unaffiliated/wholesaler fascia groups? The results might surprise you!
Wholesale is our passion - we live it and we love it
We've walked the walk and we talk the talk!
We understand what works and what doesn't in the channel.
We share our thoughts on predictions for Christmas 2022 for wholesale, retail and foodservice.
Part 4 of TWC Trends Summer Edition 2022 considers how much of a priority are sustainability and environmental concerns in light of the cost-of-living crisis?
Read our latest research to get under the skin of independent retailers current concerns and how they feel about price marked packs.
Our latest TWC Trends research considers how online will settle following the covid boom and where does Amazon fit in?
Our latest TWC Trends research unpicks how consumers are adapting their behaviour in light of increased pressure on household budgets due to the cost-of-living crisis.
Our latest TWC Trends research has revealed that half of consumers find the idea of delivery of groceries in half an hour – or less – appealing. Interest was highest amongst those living in London and younger consumers.
Foodservice buying group, Caterforce, which brings together nine of the largest independent wholesalers in the UK, has appointed data & digital experts TWC to conduct a customer research project for the group.
Are consumers prepared to pay more in convenience? Our conclusion: a 10% price differential continues to exist for Tesco and Sainsbury’s convenience stores, so this is the price point that independent retailers must try to compete with.
Part four of Autumn Trends focuses on ‘do good, feel good’ – the impact of environmental and sustainability concerns on consumer choices.
Part three of Autumn Trends focuses on savvy shopping – balancing value as well as premiumisation to meet divergent consumer needs
Part two of Autumn Trends focuses on the online explosion – the digitalisation and delivery of food and drink and its impact on the convenience and foodservice sectors
TWC’s Tom Fender shares his end of year message and some key findings from TWC Trends Autumn Edition 2021.
Part one of Autumn Trends focuses on (Re)-Emerging Behaviours – looking at consumer attitudes to socialising in and out of home.
It is clear that wholesalers still want PMP's and our data from TWC Trends Spring Edition shows consumer demand too, with two-thirds agreeing that they like PMPs. In the context of rising costs, it is an ongoing challenge for the industry to offer consumers value and...
C-stores have a timely opportunity to catch the ‘Health and wellness Tiger’ by the tail… But will they?
Research on consumer sentiment and attitudes to shopping in: Convenience, Hospitality, Foodservice, Wholesale.
In the last few weeks, a few headlines have caught my eye.
Firstly, the UK has officially become the 3rd largest ecommerce economy in the world, behind China, and only just behind South Korea (by only 0.1% of GDP).
‘Maybe’ argues TWC’s Tom Fender….but yet again, industry commentators seem to be missing a key point. Over the last few years, we have seen the Retail Multiples reverse engineer themselves into Convenience retail, either by Tesco acquiring Booker or One Stop,...
April ’21 – As Hospitality opens up – TWC Trends Spring 2021 Report asks will ‘Retailtainment’ be the buzz word of the future…?
As Hospitality establishments open their doors, 72% of consumers say they are ‘excited’ to be able to enjoy the experience and atmosphere of eating out again. The pent-up demand for new experience is indisputable. People have been trapped at home, eating the same...
Launching its inaugural TWC Trends Spring 2021 Report, leading intelligence and technology consultancy, TWC, has revealed that its consumer research indicates that Amazon could be the 6th largest supermarket if current shoppers swapped just one grocery shop per month....
We are at war, make no mistake about it. This year-long battle with our unknown enemy is long, tedious and with an uncertain timeline. Our life has changed beyond recognition, yet parts of it remain familiar, like two parallel worlds colliding. Overdramatic? Fast...
Those of us who have visited Amazon’s new Fresh store in Ealing (it has now also opened a second store near Wembley) have been impressed by the technology. Some have commented on the fact that the ‘just walk out’ concept reduces the number of jobs. However, I believe...
Those of us who have visited Amazon’s new Fresh store in Ealing (it has now also opened a second store near Wembley) have been impressed by the technology.
It will come as no surprise to readers that ‘shopper behaviour’ has changed! But as we come out of lockdown – the big questions will be... what’s the ‘stickability’ of these changes, and what’s the likely impact on the wholesale, and route to market channel? A new...
Data insight & digital expert, TWC, launches exciting new industry tracker. As the power of knowledge, insight, and keeping abreast of fast-paced change becomes critically powerful, data and digital partner to wholesalers, foodservice operators, and suppliers,...
TWC Director Tanya Pepin discusses recent mergers in the market and looks at what this could mean for our industry.
Tom Fender unpacks Which? Magazine’s recent report on convenience stores.
Recent research from TWC highlights opportunities for on-trade premises to survive the current Covid-19 situation.
TWC Talks – TWC’s recent research reveals that consumer values are changing. Data can help you capitalise on this…
A report by data and digital experts, TWC, has found 35% of consumers would ‘probably’ or ‘definitely’ use a convenience store crossed between a convenience and another type of outlet.
TWC launches TWC Talks providing insights, knowledge, and information for the wholesale sector.
As Amazon takes further steps into the grocery space, TWC’s Tom Fender looks at the implications.
TWC’s Tom Fender asks: could the recent explosion of delivery and click and collect present a unique opportunity for retailers?
TWC’s Development Director, Tom Fender, discusses how using data to improve personalised upselling should be an area of focus.
As a team, we’ve been imbedded in Wholesale, Retail and the Supply Chain for more than a decade (you will have seen us around), but still people say they are not sure what we actually do! We may surprise you…
TWC’s Tanya Pepin joins panel at FWD Conference 2019 to debate what lessons can be learned from the digital giant…
Typhoo has appointed insight specialists, TWC, to interpret the wholesale shipment data it purchases and strategically support the brand’s forthcoming relaunch into the Wholesale channel – in order to drive upsell and profitability.
Tanya Pepin, director of TWC (The Whole Sale Company), has dusted down her bike, and will be joining industry executives from the Wholesale and Convenience Retail Channel on a 600km bike ride in Vietnam to lend her support and help raise funds for MAG (Mines Advisory Group).