Article in The Grocer, 16 November 2021
Amazon is planning to open 260 checkout-free Just Walk Out grocery stores in the UK by the end of 2024.
Consumer research by TWC indicates Amazon “could make a substantial share steal of the grocery market and that supermarkets may start to lose dominance, especially with the younger generation and more affluent shoppers”.
“Most impressive is the knowledge Amazon has on its customers, which all comes from an obsession to gather, analyse and interpret data. This is something which many people in retail overlook,” says TWC development director Tom Fender.
What’s more, unlike its competitors, Amazon doesn’t even need grocery to survive. There is no rush. It can take as much time as it needs.
Full article (Note this content sits behind The Grocer pay wall)