Leading digital and data experts, TWC, is pleased to announce two new members to its fast-growing team. Sarah Coleman has joined as Director of Communications and Kelly Liversage has joined as Customer Excellence Manager.
The appointments will add further expertise, talent and energy to the business as it navigates its way through the impressive growth strategy it has planned for the years’ ahead.
A graduate in hospitality with a masters in journalism, Sarah has an impressive track record with research agencies including Kantar, Nielsen, IGD and Lumina Intelligence, as well as experience of ‘client-side’ engagement with Unilever.
Sarah said, “Through the recruitment process I was really struck by the dynamism, determination, and sheer expertise of the TWC team. The knowledge within the business of wholesale, and the associated supply chain and convenience retail markets, is extraordinary. I have also been so impressed with TWC’s platforms which are without doubt the best I have seen within the industry. This is a business which is going places and it’s one that believes passionately in service excellence, which mirrors my own values and beliefs.
“I am really excited by the role as I see a huge opportunity to drive awareness of our brand and share with the industry what we do through credible and relevant thought leadership.”
Kelly has a background in property with over 11 years of knowledge and experience of providing the highest level of customer service.
Kelly said: “TWC’s service ethos is what underpins its whole business, and this is something I really value. As a real people person, I’m absolutely committed to exceeding customers’ expectations and providing them with outstanding service and solutions.”
Tanya Pepin, Managing Director for TWC, said,
“These are very exciting times for us, and we warmly welcome Sarah and Kelly to our TWC family. We are delighted with these appointments which add further strength to the talent we already hold within our business”.