Convenience retail: “New Age Digital”
The third chapter of new research, focusing on the current landscape in shopping at UK convenience stores, is available today for free download.
– 23% of consumers would like to place online orders for delivery from their local c-store. That’s 13 million adults!
– 22% would like to see their local retailer offering a loyalty or rewards scheme.
– Half of the responders look online for information on opening times and promotions
– Increasing numbers want to engage directly with retailers through platforms like social media, and 5% would like the ability to message other customers.
The next and final section will be available on Tuesday 9th June. Again, this mini report will be available to download for free.
The research was conducted by KAM Media and involved interviewing 500+ UK consumers on a national representative basis.