Lessons learned in 2023
We saw seeds of economic recovery and an optimistic outlook from business leaders in our industry. The continued return to office is driving volumes for B&I caterers, as well as reducing the time consumers have to shop for deals, which is one explanation for the recent slight drop in performance for Aldi and Lidl (according to Sainsbury’s CEO).

But let’s not kid ourselves, recent TWC Trends data shows that 75% of independent convenience shoppers also shop at the discounters. And while there is some acceptance of price rises due to the well-publicised rising cost of doing business, our channel is not renowned for value – and that is something we need to address urgently.

Full article (Page 18)