We lead not follow
We make our voice heard across the industry through regular insight, comment and opinion pieces across wide ranging digital and print media channels.
Research on consumer sentiment and attitudes to shopping in: Convenience, Hospitality, Foodservice, Wholesale.
Our vision at TWC is to enable wholesale to harness data to drive channel growth. We want a thriving and vibrant channel that competes on a level playing field with other routes to market.
In the last few weeks, a few headlines have caught my eye.
Firstly, the UK has officially become the 3rd largest ecommerce economy in the world, behind China, and only just behind South Korea (by only 0.1% of GDP).
A colleague showed me a crowd funding pitch for a digital disruption business, which is aiming to be an online consolidator for retailers to buy direct from suppliers because, and I quote: retailers are “squeezed by middle men who make the vast majority of margins.”
‘Maybe’ argues TWC’s Tom Fender….but yet again, industry commentators seem to be missing a key point. Over the last few years, we have seen the Retail Multiples reverse engineer themselves into Convenience retail, either by Tesco acquiring Booker or One Stop,...
We are at war, make no mistake about it. This year-long battle with our unknown enemy is long, tedious and with an uncertain timeline. Our life has changed beyond recognition, yet parts of it remain familiar, like two parallel worlds colliding. Overdramatic? Fast...
TWC Director Tanya Pepin discusses recent mergers in the market and looks at what this could mean for our industry.
Tom Fender unpacks Which? Magazine’s recent report on convenience stores.
TWC’s Tom Fender looks at the implications of of the news that Bestway will purchase Costcutter Supermarket Group.
Recent research from TWC highlights opportunities for on-trade premises to survive the current Covid-19 situation.
TWC Talks – TWC’s recent research reveals that consumer values are changing. Data can help you capitalise on this…
Get TWC’s latest study, with data and insights on Christmas 2020 and the impact on convenience, here. (For free!)
TWC’s Claire Murray takes a look at how digital and ecommerce optimisation can help wholesalers get more customers. (With a deep dive into what Screwfix does!)
Tom Fender looks at the implications of becoming data-driven and how that affects the competitive landscape of wholesale.
TWC’s Tanya Pepin looks at the tenure of Charles Wilson at Booker and speculates on what his departure could mean for the channel.
In this week’s TWC Talks, Tom discusses how change will continue happening and operators need to ensure their data centres and digital infrastructure are up to the task.
Tom Fender looks at how much revenue businesses have lost through inaccurate data and points out that *now* is the time for data transformation.
TWC’s Tanya Pepin talks about the impacts that data visualisation can have on your business (and the effect it’s had on TWC!)
TWC’s Tom Fender looks at recent e-commerce stats and asks – is this the new battleground for wholesalers?
Lindsay Herbert, the author of internationally praised book, Digital Transformation, joins TWC Talks to discuss digital transformation in wholesale.
As Amazon takes further steps into the grocery space, TWC’s Tom Fender looks at the implications.
TWC’s Consulting Services Director, Rachel, discusses data cleansing and the benefits it can bring.
TWC’s Tom Fender asks: are suppliers and wholesalers throwing money down the drain not scrutinising data?
A recent visit to the pub has got Tom Fender thinking about the use of data in hospitality – and wholesale.
Development Director, Tom, discusses how Domino’s changed their company mindset and achieved huge growth.
TWC’s Tom Fender asks: could the recent explosion of delivery and click and collect present a unique opportunity for retailers?
TWC’s Development Director, Tom Fender, discusses how using data to improve personalised upselling should be an area of focus.
TWC’s Development Director, Tom Fender, discusses the advantages and difficulties of personalisation in wholesale.
The fourth chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
The third chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
Tanya Pepin talks to Colin Smith of the SWA in the latest TWC Sound Bites.
The second chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
In the final episode of Digital Leadership, Tanya and Salih discuss the work that needs to be done after a digital launch.
The first chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
In our latest Sound Bites, we talk to Dawood Pervez, Managing Director of Bestway Wholesale.
In the fourth episode of TWC’s Digital Leadership series, Salih and Tanya discuss the importance of getting the whole organisation to embrace digital.
In our latest Sound Bites, we talk to Coral Rose, Managing Director of Country Range Group and Chair of FWD.
TWC’s Tanya Pepin talks to Andrew Selley, CEO at Bidfood about the effects of Covid-19 and working alongside a main competitor.
In our third episode of the TWC Digital Leadership series, Salih and Tanya talk about the benefits and pitfalls of commercialisation.
TWC’s Sound Bites talks to Clare Bocking ofDCS about coping with unprecedented demand and how the company has used data.
In our second discussion with Salih Sheikh, we discuss digital infrastructure and putting the building blocks down for digital strategy.
TWC’s Tom Fender talks to Boost Drink’s Simon Gray about Boost Drinks’ Pandemic Response Plan and launch of their new product, iced coffee!
TWC’s Tom Fender talks to Jess Douglas of Confex about what’s been happening for Confex and its members right now.
Our first Digital Leadership piece with Salih Sheikh of Future Food Brands discussing dark kitchens and virtual food brands.
TWC’s Tanya Pepin interviews Greg Suszczenia, Parfetts about trading business up by 100% and the balancing act of the current situation.
TWC launches Digital Leadership series with Salih Sheikh to help wholesalers and retailers navigate digital.
TWC’s Tom Fender talks to Mushtaque Ahmed from JJ Foodservice – a masterclass in how to be a good business leader.
TWC’s Tanya Pepin discusses the current Covid-19 situation with Unitas Wholesale’s John Kinney.
TWC’s Tom Fender talks about the importance of data in wholesale with Filshill’s Simon Hannah
In the wake of Covid-19, we ask what will happen to the Channel, long-term, and look at putting the consumer at the heart of this
TWC explores how working practices have changed because of Covid-19 and asks; how many will stick?
Tanya Pepin: Blog Edition 1 – Covid-19 – ‘Poacher turned game-keeper’ as foodservice collaboration shows signs of going a step further…
In the wake of Covid-19, we asked; what will consumers make of big pack sizes and changes to the way they shop?
We’ve recently seen seismic shifts in consumer purchasing, coupled with ordering and fulfilment challenges by UK grocery retailers.
How suppliers can invest in the future of their brands in independent retail and wholesale
TWC’s Tanya Pepin was one of Women in Wholesale’s speed-mentors in April 2019 with her inter-active session on ‘how to stand out in meetings’.
Former Landmark CEO, Mike McGee talks about Wholesalers and Supply Chain Efficiency and the route to maximising profit.
If you sell into the larger wholesale/cash and carry operators chances are you’re buying their EPOS data. Whether you want to or not!
As a supplier, if you sell into the larger wholesale/cash and carry operators there is a good chance that you are buying their EPOS data – and that’s whether you want to or not!
Data is easy to buy from most accounts and can deliver real value, but there are a few areas to consider and pertinent questions we’d advise you to ask before signing up to what may be a long-term commitment.
Co-Founder and Director of TWC, Tanya Pepin talks about the power of data and the need to wake up and smell the coffee.
Rachel James, TWC’s Consulting Services Director discusses how making the customer your hero brings bonuses for all parties.
TWC Director, Tanya Pepin, discusses the importance of measuring the ‘right’ data and how not to be distracted by data.