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December ’23 – CJ Lang extends data partnership with TWC

December ’23 – CJ Lang extends data partnership with TWC

Jan 11, 2024 | In the Press, Loyalty, SmartView, Wholesale

 CJ Lang & Son has renewed its partnership with data consultancy TWC for a further three years.   The companies launched their partnership at the end of 2020 and Spar Scotland SalesTrack was launched in 2021, giving suppliers access to wholesale shipments and...
January ’24 – C J Lang renews data partnership with TWC for a further 3 years

January ’24 – C J Lang renews data partnership with TWC for a further 3 years

Jan 11, 2024 | In the Press, Loyalty, SmartView, Technology, Wholesale

C J Lang renews data partnership with TWC for a further 3 years C J Lang announced its partnership with TWC at the end of 2020 and SPAR Scotland SalesTrack was launched in 2021, giving suppliers access to the company’s wholesale shipments and company owned stores...
Do you know who your convenience customer is?

Do you know who your convenience customer is?

Feb 27, 2023 | All, Consumer Trends, Convenience Retail, Loyalty, Reports, Wholesale

Convenience retail covers a broad spectrum of outlets but the channel is often mistakenly treated as a whole, when in reality the different sub-channels (unaffiliated, symbols, multiple convenience) attract different shoppers. Do you actually know who shops in the...
TWC Trends Summer 22: Part 3 – Online and Amazon

TWC Trends Summer 22: Part 3 – Online and Amazon

Jul 28, 2022 | All, Consumer Trends, Convenience Retail, Ecommerce, Innovation, Loyalty, Reports

TWC Trends research conducted in June 2022 suggests that online grocery is slowing slightly and highlights limited consumer loyalty to any retailer despite tactics such as fixed delivery fees and discounts. 55% of consumers have heard of Amazon Fresh, renowned for its...
Do loyalty schemes need a rethink to engage younger shoppers?

Do loyalty schemes need a rethink to engage younger shoppers?

Apr 4, 2022 | Convenience Retail, Data, Foodservice, Innovation, Loyalty, TWC Talks, Wholesale

We recently likened fascias to the loyalty card of wholesale, but we should also consider loyalty in terms of the end consumer and what tactics retailers (including convenience store retailers and indeed hospitality operators) can employ to encourage their customers...
Do loyalty schemes need a rethink to engage younger shoppers?

Are fascias the loyalty card of wholesale?

Mar 15, 2022 | Business Intelligence, Convenience Retail, Data, Loyalty, TWC Talks, Wholesale

In our last blog, we said that any good wholesaler – and retailer – knows that their success, and the viability of the channel, cannot be built solely on being cheapest on display. Wholesalers must attract the best retailers – so how do they do that? For most...
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