Feb 27, 2023 | All, Consumer Trends, Convenience Retail, Loyalty, Reports, Wholesale
Convenience retail covers a broad spectrum of outlets but the channel is often mistakenly treated as a whole, when in reality the different sub-channels (unaffiliated, symbols, multiple convenience) attract different shoppers. Do you actually know who shops in the...
Jul 28, 2022 | All, Consumer Trends, Convenience Retail, Ecommerce, Innovation, Loyalty, Reports
TWC Trends research conducted in June 2022 suggests that online grocery is slowing slightly and highlights limited consumer loyalty to any retailer despite tactics such as fixed delivery fees and discounts. 55% of consumers have heard of Amazon Fresh, renowned for its...
Apr 4, 2022 | Convenience Retail, Data, Foodservice, Innovation, Loyalty, TWC Talks, Wholesale
We recently likened fascias to the loyalty card of wholesale, but we should also consider loyalty in terms of the end consumer and what tactics retailers (including convenience store retailers and indeed hospitality operators) can employ to encourage their customers...
Mar 15, 2022 | Business Intelligence, Convenience Retail, Data, Loyalty, TWC Talks, Wholesale
In our last blog, we said that any good wholesaler – and retailer – knows that their success, and the viability of the channel, cannot be built solely on being cheapest on display. Wholesalers must attract the best retailers – so how do they do that? For most...
Jan 13, 2022 | All, Consumer Trends, Convenience Retail, Foodservice, Loyalty, Pricing, Reports
TWC Trends helps our clients to understand what’s happening in wholesale – and importantly, why it’s happening. Our Autumn Edition 2021 is based on the sentiments of 1,000 consumers across the UK and part three of this research unpicks ‘savvy shopping’. Whether...
Sep 16, 2020 | All, Convenience Retail, Data, Loyalty, Pricing, TWC Talks, Wholesale
In the few days since Charles Wilson announced he’ll be stepping down as CEO of Booker, TWC, like most of the industry, paused to reflect on the impact he’s had since taking the helm at Booker in 2005 and deciding to step down in 2020. Charles famously turned Booker...
