SmartView Convenience is complementary to your existing wholesale shipments data, providing a total market read against which you can benchmark your performance.
Wholesale is our passion - we live it and we love it
We've walked the walk and we talk the talk!
We understand what works and what doesn't in the channel.
Convenience retail covers a broad spectrum of outlets but the channel is often mistakenly treated as a whole, when in reality the different sub-channels attract different shoppers. Do you actually know who shops in the unaffiliated/wholesaler fascia groups? The results might surprise you!
Introducing SmartView Convenience – the most reflective EPOS market read covering independent retail and wholesaler-supplied symbol stores in GB
We share our thoughts on predictions for Christmas 2022 for wholesale, retail and foodservice.
**NEW REPORT** How have retailers changed as a result of the pandemic and how can wholesalers and suppliers better support them?
Part 4 of TWC Trends Summer Edition 2022 considers how much of a priority are sustainability and environmental concerns in light of the cost-of-living crisis?
Read our latest research to get under the skin of independent retailers current concerns and how they feel about price marked packs.
Our latest TWC Trends research considers how online will settle following the covid boom and where does Amazon fit in?
Our latest TWC Trends research unpicks how consumers are adapting their behaviour in light of increased pressure on household budgets due to the cost-of-living crisis.
Our latest TWC Trends research has revealed that half of consumers find the idea of delivery of groceries in half an hour – or less – appealing. Interest was highest amongst those living in London and younger consumers.
We discuss the highly topical issue of how wholesalers can survive stagflation, with TWC Chairman Mike McGee sharing his learned experience of working through high inflation in the past.
Whilst a third of those aged 55+ claimed to be a member of a grocery loyalty scheme, just 7% of those aged 18-34 did. Surely this is at odds, with those most in need of cheaper prices, least likely to be able to access them – and a strong rationale for creating a loyalty scheme that resonates with these younger shoppers.
Most wholesalers look to recruit the best retailers into a fascia and lock in a proportion of their spend, but what about those retailers that won’t be limited to a fascia? We believe the answer lies in data, with technology monitoring and rewarding customers for the right behaviour.
The watch out of focussing on the price differential – and arguing it doesn’t exist – is that then we simply drive convenience retail prices down, creating a race to the bottom on RSP which directly squeezes the margin which must be shared between a retailer and a wholesaler.
Are consumers prepared to pay more in convenience? Our conclusion: a 10% price differential continues to exist for Tesco and Sainsbury’s convenience stores, so this is the price point that independent retailers must try to compete with.
Part four of Autumn Trends focuses on ‘do good, feel good’ – the impact of environmental and sustainability concerns on consumer choices.
Part three of Autumn Trends focuses on savvy shopping – balancing value as well as premiumisation to meet divergent consumer needs
There is a lot of noise about price rises across the supply chain currently but how should this work in the wholesale channel? Nobody expects an independent retailer to sell a product at the same price as a Tesco supermarket, so suppliers need to ensure that revised margin calculations allow indies to compete on price (within convenience) AND make a living.
Part two of Autumn Trends focuses on the online explosion – the digitalisation and delivery of food and drink and its impact on the convenience and foodservice sectors
TWC’s Tom Fender shares his end of year message and some key findings from TWC Trends Autumn Edition 2021.
Part one of Autumn Trends focuses on (Re)-Emerging Behaviours – looking at consumer attitudes to socialising in and out of home.
It is clear that wholesalers still want PMP's and our data from TWC Trends Spring Edition shows consumer demand too, with two-thirds agreeing that they like PMPs. In the context of rising costs, it is an ongoing challenge for the industry to offer consumers value and...
C-stores have a timely opportunity to catch the ‘Health and wellness Tiger’ by the tail… But will they?
Research on consumer sentiment and attitudes to shopping in: Convenience, Hospitality, Foodservice, Wholesale.
In the last few weeks, a few headlines have caught my eye.
Firstly, the UK has officially become the 3rd largest ecommerce economy in the world, behind China, and only just behind South Korea (by only 0.1% of GDP).
A colleague showed me a crowd funding pitch for a digital disruption business, which is aiming to be an online consolidator for retailers to buy direct from suppliers because, and I quote: retailers are “squeezed by middle men who make the vast majority of margins.”
‘Maybe’ argues TWC’s Tom Fender….but yet again, industry commentators seem to be missing a key point. Over the last few years, we have seen the Retail Multiples reverse engineer themselves into Convenience retail, either by Tesco acquiring Booker or One Stop,...
April ’21 – As Hospitality opens up – TWC Trends Spring 2021 Report asks will ‘Retailtainment’ be the buzz word of the future…?
As Hospitality establishments open their doors, 72% of consumers say they are ‘excited’ to be able to enjoy the experience and atmosphere of eating out again. The pent-up demand for new experience is indisputable. People have been trapped at home, eating the same...
Launching its inaugural TWC Trends Spring 2021 Report, leading intelligence and technology consultancy, TWC, has revealed that its consumer research indicates that Amazon could be the 6th largest supermarket if current shoppers swapped just one grocery shop per month....
Launching its inaugural TWC Trends Spring 2021 Report published 15.4.21 https://twcgroup.net/register-twc-trends-1/) – leading intelligence and technology consultancy, TWC, has revealed some key factors in the future of Wholesale and urged businesses to consider these...
Those of us who have visited Amazon’s new Fresh store in Ealing (it has now also opened a second store near Wembley) have been impressed by the technology. Some have commented on the fact that the ‘just walk out’ concept reduces the number of jobs. However, I believe...
Those of us who have visited Amazon’s new Fresh store in Ealing (it has now also opened a second store near Wembley) have been impressed by the technology.
Understandably, foodservice wholesalers are currently pre-occupied with the existential threat they face from a large proportion of their customer base being closed.
It will come as no surprise to readers that ‘shopper behaviour’ has changed! But as we come out of lockdown – the big questions will be... what’s the ‘stickability’ of these changes, and what’s the likely impact on the wholesale, and route to market channel? A new...
Data insight & digital expert, TWC, launches exciting new industry tracker. As the power of knowledge, insight, and keeping abreast of fast-paced change becomes critically powerful, data and digital partner to wholesalers, foodservice operators, and suppliers,...
TWC Director Tanya Pepin discusses recent mergers in the market and looks at what this could mean for our industry.
Tom Fender unpacks Which? Magazine’s recent report on convenience stores.
TWC’s Tom Fender looks at the implications of of the news that Bestway will purchase Costcutter Supermarket Group.
TWC Talks – TWC’s recent research reveals that consumer values are changing. Data can help you capitalise on this…
A report by data and digital experts, TWC, has found 35% of consumers would ‘probably’ or ‘definitely’ use a convenience store crossed between a convenience and another type of outlet.
Get TWC’s latest study, with data and insights on Christmas 2020 and the impact on convenience, here. (For free!)
TWC’s Claire Murray takes a look at how digital and ecommerce optimisation can help wholesalers get more customers. (With a deep dive into what Screwfix does!)
Tom Fender looks at the implications of becoming data-driven and how that affects the competitive landscape of wholesale.
TWC’s Tanya Pepin looks at the tenure of Charles Wilson at Booker and speculates on what his departure could mean for the channel.
In this week’s TWC Talks, Tom discusses how change will continue happening and operators need to ensure their data centres and digital infrastructure are up to the task.
Tom Fender looks at how much revenue businesses have lost through inaccurate data and points out that *now* is the time for data transformation.
TWC launches TWC Talks providing insights, knowledge, and information for the wholesale sector.
TWC’s Tanya Pepin talks about the impacts that data visualisation can have on your business (and the effect it’s had on TWC!)
TWC’s Tom Fender looks at recent e-commerce stats and asks – is this the new battleground for wholesalers?
As Amazon takes further steps into the grocery space, TWC’s Tom Fender looks at the implications.
TWC’s Consulting Services Director, Rachel, discusses data cleansing and the benefits it can bring.
TWC’s Tom Fender asks: could the recent explosion of delivery and click and collect present a unique opportunity for retailers?
The fourth chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
The third chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
The second chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
The first chapter of new research on the current landscape in shopping at UK convenience stores, is now available.
TWC is delighted to be shortlisted for the Technology Initiative of the Year for Picture Portal, a ground-breaking, pioneering app – set to drive a paradigm shift in how retail and trade compliance is managed here in the UK. Launched in 2019 for Unitas Wholesale...
How suppliers can invest in the future of their brands in independent retail and wholesale
TWC has launched Alchemy Elements – a modular, cloud-based, multi-platform solution that promises to pack a punch when it comes to reporting, engaging, and rewarding in a way that is unique, simple, and highly cost effective.
As a team, we’ve been imbedded in Wholesale, Retail and the Supply Chain for more than a decade (you will have seen us around), but still people say they are not sure what we actually do! We may surprise you…
TWC’s Tanya Pepin joins panel at FWD Conference 2019 to debate what lessons can be learned from the digital giant…
Typhoo has appointed insight specialists, TWC, to interpret the wholesale shipment data it purchases and strategically support the brand’s forthcoming relaunch into the Wholesale channel – in order to drive upsell and profitability.
Tanya Pepin, director of TWC (The Whole Sale Company), has dusted down her bike, and will be joining industry executives from the Wholesale and Convenience Retail Channel on a 600km bike ride in Vietnam to lend her support and help raise funds for MAG (Mines Advisory Group).
6 August 2018 – Alchemy WholeView launches affording suppliers unique data management and marketing excellence
Specialist data house, TWC has launched Alchemy WholeView – a solution that offers suppliers that are selling into Retail, Convenience and Foodservice the unique ability to merge the sales data that they are purchasing from each account, in order to deliver optimum sales insights and achieve marketing excellence.
Further to its recent fast-track growth into new channels, boutique data specialist, The Whole Sale Company, has re launched as TWC.