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11 June 2020 – Talking Retail – Convenience retailers look to the future

Jun 18, 2020 | All, In the Press

Almost half of all convenience retailers have begun planning for the new future, research reveals. The Fourth Chapter in TWC’s Research, Forging a New Future in Convenience Retail – ‘The Retailer Perspective, found that most convenience retailers said they think will...
Personalisation can’t be done without high quality customer data

Personalisation can’t be done without high quality customer data

Jun 16, 2020 | All, Data, TWC Talks

Personalisation: Personalisation is the use of data to understand what individual customers want, so that you can give it to them before they ask. A couple of generations ago, the local independent retailer knew all his customers by name and by what they ordered. The...

17 June 2020 – The Week in Retail – Forging a New Future – The Retailer’s Perspective

Jun 15, 2020 | All, In the Press

...

11 June 2020 – KAMCITY – Forging A New Future In Convenience Retail – The Retailer Perspective

Jun 12, 2020 | All, In the Press

The fourth chapter in TWC’s Research, ‘Forging a New Future in Convenience Retail – ‘The Retailer Perspective’, has explored how retailers ‘are feeling’ in the wake of Covid-19 – and looks at how they are planning to tackle the new future. When asked if they felt they...

10 June 2020 – SLR – Half of local retailers already looking beyond Covid-19, says TWC

Jun 12, 2020 | All, In the Press

The Fourth Chapter in TWC’s research, ‘Forging a New Future in Convenience Retail – The Retailer Perspective’, has been published. It explores how retailers “are feeling” in the wake of Covid-19 – and looks at how they are planning to tackle the new future. When asked...

10 June 2020 – Convenience Store – Convenience retailers believe technology is key to future strategy, says study

Jun 12, 2020 | All, In the Press

Convenience retailers are seeing use of technology as a central part of their future strategy, having “come of age” during the virus outbreak, according to a new study. Forging a New Future – The Retailer Perspective asked 150 convenience retailers what they...
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