Jun 18, 2020 | All, In the Press
Almost half of all convenience retailers have begun planning for the new future, research reveals. The Fourth Chapter in TWC’s Research, Forging a New Future in Convenience Retail – ‘The Retailer Perspective, found that most convenience retailers said they think will...
Jun 16, 2020 | All, Data, TWC Talks
Personalisation: Personalisation is the use of data to understand what individual customers want, so that you can give it to them before they ask. A couple of generations ago, the local independent retailer knew all his customers by name and by what they ordered. The...Jun 12, 2020 | All, In the Press
The fourth chapter in TWC’s Research, ‘Forging a New Future in Convenience Retail – ‘The Retailer Perspective’, has explored how retailers ‘are feeling’ in the wake of Covid-19 – and looks at how they are planning to tackle the new future. When asked if they felt they...Jun 12, 2020 | All, In the Press
The Fourth Chapter in TWC’s research, ‘Forging a New Future in Convenience Retail – The Retailer Perspective’, has been published. It explores how retailers “are feeling” in the wake of Covid-19 – and looks at how they are planning to tackle the new future. When asked...Jun 12, 2020 | All, In the Press
Convenience retailers are seeing use of technology as a central part of their future strategy, having “come of age” during the virus outbreak, according to a new study. Forging a New Future – The Retailer Perspective asked 150 convenience retailers what they...