A personal touch in a digital world
Meet the team
Mike is co-founder and Chairman of TWC. A well-respected industry figure, Mike spent 15 years at Landmark Wholesale, with seven of those as Managing Director. He has a breadth of knowledge about wholesale derived from years of experience at the sharp end – running wholesale operations; coupled with a strategic skill set that was honed by his senior management roles with Del Monte, Imperial Tobacco and Lonsdale and Thompson.
Tanya is co-founder and Managing Director of TWC. Tanya spent the early part of her career at Landmark Wholesale – her role focussed on data, promotions and loyalty. As an early adopter of “Big Data”, Tanya’s team focussed on leveraging data to grow sales. Tanya is a highly respected and frequent visitor to the boardrooms of UK wholesalers, ensuring insight is at the heart of industry planning.
Probably best known as managing partner of Him! (now Lumina Intelligence) prior to its sale to WRBM, Tom is a well-known member of the convenience retail community. A serial entrepreneur, Tom invested in Bolt Learning after selling Him! which grew rapidly prior to acquisition by Aliter Capital in 2020. Tom has joined TWC because of his interest in the power of data and insight and an ongoing drive to be a force for positive change in the channel.
Board Member / Investor
Andy worked with Philip Morris International for over 30 years, in both senior sales roles (Sales Director, Commercial Director) and, more recently, Strategy Director roles. Andy has vast international experience, having worked for PMI in market specific roles (UK, Russia, South Africa, Nigeria) and Regional roles (Africa, Middle East, Asia, Australasia and Mainland Europe). Andy brings a blue chip manufacturing mind-set and a wealth of hands-on experience leveraging data to drive strategy and growth.
Kim is an enthusiastic, adaptable and determined sales professional. She spent 15 years working in B2B publishing and events at Emap/Metropolis, including heading up the Retail Industry Awards and the Quality Food Awards. Prior to that Kim enjoyed ten years running a very successful independent, award-winning gastropub. Her combination of retail and hospitality experience make her well placed to help and advise clients with all their wholesale data needs as TWC’s Sales Director.
Director of Client Services
With strong customer relationship skills, forensic attention to detail and the utmost diplomacy, Rachel is perfectly placed to lead our client services function, with responsibility for account management and client strategy. She heads up a multi-skilled team responsible for data quality, user support and product development roadmaps, providing a seamless experience for our growing client base. Rachel is one of our longest serving team members and has a background in C-suite search and selection.
Director of Communications
A graduate in hospitality and passionate about food and drink, Sarah has worked at several research agencies including Kantar, Nielsen, IGD and Lumina Intelligence, as well as client-side at Unilever. Following many years working as an Insight Director and bolstered by a Masters in journalism and media, Sarah recently made a shift across to comms. Her task at TWC is to drive awareness of our brand and what we do through driving credible and relevant thought leadership.
Head of Development
Matt combines an in-depth knowledge of wholesale with extensive technical know-how. With extensive experience of data transformation, storage and reporting as well as best in class digital design and execution skills, Matt makes customer data management look easy. Matt has a team with broad skills: MS SQL, RESTful APIs in PHP, JS and REACT Native .NET and any JS framework.
Category Insight Director
Jayne works with wholesale and supplier clients to identify how to grow category or product sales. She helps clients interrogate qualitative and quantitative data to turn insights into short term wins and/or long-term commercial strategies. Jayne started her career in econometrics and then moved into Category and has worked with Hallmark, Bacardi Brown-Forman, Nestle, Precima, and Constellation (now Accolade).
Customer Excellence Manager
Kelly is passionate about exceeding customers’ expectations and providing them with the best possible service and solutions. With a background in Property and over 11 years of knowledge and experience of providing the highest level of customer service, Kelly has an exceptional attention to detail and ability to remain calm under pressure. Kelly is a people person with a warm personality, which makes her a perfect fit in Team TWC to be on the front line supporting our clients and users with their requests.
Client Services Manager
Becky is a stickler for detail and loves a process so she’s the ideal person to keep on top of our clients’ requests. With a background in food & drink as a pricing administrator for Fresh Direct, she understands the importance of data accuracy. She’s also worked in various customer facing roles, so she lives and breathes our company value of customer centricity, going above and beyond to delight our clients.