TWC’s April SmartView Convenience Webinar

Apr 28, 2026

TWC’s Sarah Coleman and Tom Fender hosted a webinar to present latest channel and category performance trends in independent convenience stores.

 

We covered that:

  • TWC has identified a £1bn sales growth opportunity through independent convenience stores by achieving 1 more transaction per store per day & 10% of those transactions to contain 1 more item
  • There are 36,000 independent convenience stores in the UK – the share of convenience stores which are independent has not declined in 10 years
  • There are 3.5bn visits to independent convenience stores per annum
  • The combined turnover of symbol & indies is comparable to that of Sainsbury’s
  • While volume and value sales are under pressure, TWC revealed where growth is coming from, and put a spotlight on ‘health’ /better-for-you products as well as the impact of NPD on channel sales and emerging brands. 
 

We also covered three complementary additional services:

 

StoreView

The debit and credit card usage of 10.2m UK consumers provides wholesalers, retailers and suppliers with store performance and shopper demographics across 40,000 convenience / grocery stores. We can tell you who is shopping at each store (or pick a fascia, chain, region) and we will report how they’re performing, who is shopping in them and where else they’re shopping (in foodservice outlets as well as other stores)
 

Channel Track

Alongside analysing debit and credit card transactions to track sales at every level – from total market trends to individual outlets, categories, regions, and even day-of-week patterns, our continuous shopper research elevates the data, adding the “why” behind the spend. By capturing real-life motivations, missions, and behaviours, Channel Track turns raw transaction data into insight – helping you not only see performance, but understand the drivers behind it and act on opportunities.

 

PMPs

There is a lot of PMP activity in 2026. What are consumers’ and retailers’ views?  We’re conducting a study.
 
 
 
Please do not hesitate to contact us on any of the above. 
 
 
 
“Very informative“, “Very useful session”, “Look forward to booking in a demo with the team”, “Great information and really useful” “Really helpful“ are some of the comments we received.
 
 
 

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